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Canadian shoe lovers helping Canadians.

Factory Shoe is sorry to hear about the customers of Shoeme.ca left in the dark and not able to return or exchange their orders after their sudden closure. We’re trying to help as best we can and invite you to contact us.

How can we help?

Do you still have the shoes that you want to return? Do you have the receipt? What is the brand, style, and size of the shoes you would like to return? We would like to try and help in any way we can, but cannot make any promises. It may be as easy as just exchanging for a better size, or for something that Factory Shoe carries as well. Send us an email to shoemehelp@factoryshoe.ca to get started. We will assess each request on a case by case basis.

Please spread the word. Depending on the response and demand from the public this may cause a significant volume of inquiries, so please be patient with our replies.

Steve Wise
Factory Shoe

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